Client Satisfaction Survey

The purpose of this survey is to provide you with the opportunity to forward your opinions on the services provided by RMS. Please answer as honestly and objectively as possible as the results will be translated into actions for continuous improvement. Your feedback is important to us.

Questionnaires should be completed within 7 days of notification and submitted either directly on-line through your portal access or by email to:

All questionnaires will be treated in confidence.

Name: Name of your RMS Contact(s):     Job title of position held: Country Name:       Excellent Good Average Poor How well do you rate RMS understanding of your service requirements? How well do you rate RMS capability to fulfil your requirements? How would you rate the quality of resources / suppliers delivered by RMS? How would you rate the responsiveness / delivery of RMS to your requests? How would you rate the contact received from your RMS Account Manager / team? How would you rate the RMS Account Manager / team assigned to you? How would you rate RMS overall service?             Yes No If “No” please state why: Would you use RMS services again? Would you recommend RMS to any of your colleagues or other suppliers?

In what way can RMS improve its services? Please use this space for any other comments: Enter Captcha Code:

Please complete all boxes to submit the form