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Partner Satisfaction Survey

The purpose of this survey is to provide you with the opportunity to forward your opinions on the services provided by RMS. Please answer as honestly and objectively as possible as the results will be translated into actions for continuous improvement. Your feedback is important to us.

Questionnaires should be completed within 7 days of notification and submitted either directly on-line through your portal access or by email to:

All questionnaires will be treated in confidence.
   
Name:
Name of your RMS Contact(s):
   
Job Title:
Company Name:
   
 

Excellent

Good

Average

Poor

How well do you rate RMS understanding of your service requirements?
How well do you rate RMS capability to fulfil your requirements?
How would you rate the quality of service delivered by RMS?
How would you rate the responsiveness / delivery of RMS to your requests?
How would you rate the contact received from your RMS contacts?
How would you rate the RMS management of your resources?
How would you rate RMS overall service?
         
 

Yes

No

If “No” please state why:

Would you use RMS services again?
Would you recommend RMS to anyone else?
In what way can RMS improve its services?
Please use this space for any other comments:
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Please complete all boxes to submit the form
 
 
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